AI in Telecommunication
Deliver Superior Customer Service with Conversational AI
Provide effective self-service and personalized customer care without any hang-ups
Identify Customer Issues, Resolve them Quickly and Prevent Them from Re-occurring
Deploy Kwantics speech AI solutions to increase customer satisfaction, reduce cost and streamline engagements.
Make Customer Interactions Smart and Friendly with Kwantics Speech AI Solutions
Close Tickets Quickly
Handle all customer queries, be it asking for internet settings, recharge, starting or stopping any service, it all can be handled automatically and naturally.
Customized Promotions
Understand the trend by deep diving into the user’s needs and use AI-Powered Speech Synthesis to send out personalized promotions to your customers.
Sentiment Analysis
Improve customer experience by understanding customer sentiments by getting a real-time action plan based on caller insight, history, and reason for the call.
Plan Management
Inform customers about the right plans and help them enroll in or change plans, update account and payment information and take advantage of timely promotions.
Prevent Customer Churn
Identify high value churning customers by analyzing their interaction history and offer them incentives like free upgrades and increase customer retention.
Increase Sales and Acquisition
Boost upselling and cross-selling among existing and new customers, offer personalized plans and services based on their purchase history or user profile.
Know More About How Our Speech AI Solutions Can Help Your Business
We can give a live demo of our AI-powered solutions and answer your queries.